Trainings

Trainings & Certifications

Six Sigma Overview

Six Sigma is a data-driven methodology aimed at improving business processes by reducing defects and variability.

It uses statistical tools and techniques to identify the root causes of problems and eliminate them.

Originating from manufacturing, it’s now widely applied in various industries like healthcare, finance, and IT.

Six Sigma follows structured improvement methodologies: DMAIC (Define, Measure, Analyze, Improve, Control) and DMADV (for design).

It enhances efficiency, customer satisfaction, and profitability through continuous process improvement.

Six Sigma Training Programs & Details

White Belt

White Belt Six Sigma is an introductory-level certification that provides a basic understanding of Six Sigma principles and terminology. It covers foundational concepts like process improvement, variation, and quality management. White Belt holders typically support improvement projects by assisting teams and understanding overall goals.

Yellow Belt

Yellow Belt Six Sigma provides a deeper understanding of Six Sigma principles, focusing on the basics of the DMAIC methodology. It equips individuals to support Green and Black Belt projects by collecting data, identifying issues, and contributing to process improvements. Yellow Belts often act as team members in improvement initiatives within their functional areas.

Green Belt

Green Belt Six Sigma professionals are trained in the full DMAIC methodology and intermediate-level statistical tools. They lead small to medium-sized process improvement projects and analyze data to identify root causes of issues. Green Belts typically work part-time on Six Sigma initiatives while fulfilling their technical roles.

Black Belt

Black Belt Six Sigma professionals are experts in leading complex improvement projects and using advanced statistical analysis. They mentor Green Belts, manage cross-functional teams, and drive organizational change through data-driven decision-making.

Lean Six Sigma

Lean Six Sigma is a combined methodology that integrates Lean’s focus on waste reduction with Six Sigma’s focus on reducing variation and improving quality. It aims to enhance process efficiency, speed, and consistency by eliminating non-value-added activities and defects. Lean Six Sigma is widely used across industries to improve customer satisfaction and operational performance.

Project Management Overview:

Project Management is the practice of planning, executing, and closing projects to achieve specific goals within defined constraints like time, scope, and budget. It involves coordinating resources, managing risks, and ensuring stakeholder satisfaction. Key methodologies include Agile, Scrum, and Waterfall. Project managers use tools like Gantt charts, KPIs, and project management software to track progress. Effective project management drives efficiency, accountability, and successful delivery of business outcomes.

Project Management Professional (PMP®)

Project Management Professional (PMP®) is a globally recognized certification for experienced project managers, offered by the Project Management Institute (PMI). It validates a professional’s ability to lead and manage projects across industries using predictive, agile, and hybrid approaches. PMP® certification demonstrates advanced knowledge of project management principles, tools, and best practices.

Certified Associate in Project Management (CAPM®)

Certified Associate in Project Management (CAPM®) is an entry-level certification offered by the Project Management Institute (PMI) for aspiring project managers. It provides foundational knowledge of project management principles and terminology based on the PMBOK® Guide. CAPM® is ideal for individuals starting their project management careers or seeking to enhance their understanding of structured project practices.

PRINCE2® Foundation

PRINCE2 Foundation is the entry-level certification that introduces the PRINCE2 project management method. It covers the core principles, themes, and processes needed to understand how PRINCE2 manages projects. This certification ensures candidates can effectively contribute to projects using the PRINCE2 framework.

PRINCE2® Practitioner

PRINCE2 Practitioner is an advanced certification that builds on the Foundation level, focusing on applying PRINCE2 principles, themes, and processes to real-life project scenarios. It equips professionals to tailor and implement the PRINCE2 methodology effectively in complex projects. The Practitioner level demonstrates the ability to manage projects using PRINCE2 with confidence and adaptability.

Agile Certified Practitioner (PMI-ACP®)

Agile Certified Practitioner (PMI-ACP) is a professional certification offered by the Project Management Institute (PMI) that validates expertise in Agile principles, practices, and tools. It recognizes individuals skilled in applying Agile methodologies such as Scrum, Kanban, Lean, and XP to manage projects flexibly and efficiently. The certification demonstrates a solid understanding of Agile frameworks and the ability to lead Agile teams for successful project delivery.

Scrum Master Certification (CSM®)

Scrum Master Certification is a professional credential that validates an individual’s knowledge and skills in the Scrum framework, a popular Agile methodology for managing and delivering projects. It equips certified Scrum Masters to facilitate Scrum teams, remove impediments, and ensure Agile practices are followed effectively. This certification demonstrates the ability to lead, coach, and support teams in delivering high-quality products through iterative and collaborative processes.

Primavera P6 Training (Tool Based)

Primavera P6 Training is a course designed to teach individuals how to use Oracle’s Primavera P6 software for project portfolio management and scheduling. It covers planning, scheduling, resource allocation, risk management, and progress tracking of complex projects. This training equips professionals with skills to efficiently manage large-scale projects and improve project delivery through effective use of Primavera P6 tools.

ITIL 4

ITIL 4 is the latest version of the IT Infrastructure Library framework that provides best practices for IT service management, focusing on aligning IT services with business needs. It emphasizes a holistic approach, integrating Agile, DevOps, and Lean principles for flexible, value-driven service delivery. ITIL 4 helps organizations improve service management and drive digital transformation.

Relevant ITIL 4 Training Programs

ITIL 4 Foundation

Introduction to ITIL 4 concepts, terminology, and guiding principles.

ITIL 4 Managing Professional (MP)

Practical skills for IT practitioners managing IT projects, teams, and workflows.

ITIL 4 Strategic Leader (SL)

Focus on IT strategy and leadership to align IT with business goals.

ITIL 4 Specialist Modules

Deep dives into areas like Create, Deliver & Support; Drive Stakeholder Value; High Velocity IT; and Direct, Plan & Improve.

SAP

SAP(Systems, Applications, and Products) is a leading enterprise software that helps organizations manage business processes across finance, logistics, human resources, and more. It integrates various functions into a unified system to improve efficiency and decision-making. SAP solutions are widely used by companies worldwide to streamline operations and drive digital transformation.

Common SAP Training Programs:

SAP ERP (Enterprise Resource Planning) Basic

SAP ERP (Enterprise Resource Planning) Basicprovides foundational knowledge of SAP’s integrated system used to manage core business processes like finance, logistics, and human resources. It introduces users to SAP navigation, data management, and system structure. This training is ideal for beginners aiming to understand how SAP supports business operations across departments.

SAP Financial Accounting (FI)

SAP Financial Accounting (FI)is a core module in SAP ERP that helps organizations manage their financial transactions and reporting. It covers functions like general ledger, accounts payable/receivable, asset accounting, and financial statements. SAP FI ensures accurate financial data processing and compliance with regulatory requirements.

SAP Controlling (CO)

SAP Controlling (CO)is a key SAP module that supports internal cost management, planning, and monitoring within an organization. It helps track and control costs, manage budgets, and analyze performance through tools like cost centers, internal orders, and profitability analysis. SAP CO works closely with SAP FI to provide a complete view of financial and operational data.

SAP Sales and Distribution (SD)

SAP Sales and Distribution (SD)is a core module in SAP ERP that manages all processes related to sales, customer orders, shipping, billing, and invoicing. It enables organizations to efficiently handle customer relationships, track sales activities, and streamline the order-to-cash cycle. SAP SD integrates with other modules like MM and FI to ensure smooth end-to-end business operations.

SAP S/4HANA

SAP S/4HANAis SAP’s next-generation enterprise resource planning (ERP) suite built on the high-performance SAP HANA in-memory database. It offers real-time data processing, simplified data models, and an intuitive user experience through SAP Fiori. SAP S/4HANA helps businesses streamline operations, drive innovation, and make faster, smarter decisions across all functions.

SAP Business Intelligence (BI) / Analytics

SAP Business Intelligence (BI) / Analytics)is a suite of tools and applications that help organizations collect, analyze, and visualize business data for informed decision-making. It includes features like reporting, dashboards, data modeling, and predictive analytics. SAP BI empowers users to turn raw data into actionable insights, supporting strategic and operational goals.

SAP Basis (System Administration)

SAP Basis (System Administration)is the technical foundation that enables SAP applications to function smoothly, handling system installation, configuration, performance tuning, and user administration. It acts as the bridge between the operating system, database, and SAP applications. SAP Basis ensures the stability, security, and efficiency of the SAP environment through proper system management.

SAP ABAP (Programming)

SAP ABAP (Advanced Business Application Programming)is SAP’s proprietary programming language used to develop custom reports, interfaces, forms, and enhancements within the SAP environment. It enables developers to build and modify applications on the SAP platform. ABAP is essential for tailoring SAP solutions to meet specific business requirements.

SAP Supply Chain Management (SCM)

SAP Supply Chain Management (SCM)is a comprehensive module that helps organizations plan, manage, and optimize their supply chain processes from procurement to production and delivery. It includes tools for demand planning, inventory management, logistics, and supplier collaboration. SAP SCM enhances visibility, efficiency, and responsiveness across the entire supply chain network.

SAP Customer Relationship Management (CRM)

SAP Customer Relationship Management (CRM)is a module designed to manage a company’s interactions with current and potential customers. It supports key business areas such as sales, marketing, and customer service to improve customer satisfaction and loyalty. SAP CRM helps organizations streamline customer-related processes and gain valuable insights to drive growth.

Cloud services

Cloud servicesrefer to a wide range of computing resources and services delivered over the internet (the “cloud”) rather than being hosted on local servers or personal devices. These services enable businesses and individuals to store data, run applications, and leverage computing power on-demand, often in a scalable, flexible, and cost-effective manner.

Cloud services typically include:

Infrastructure as a Service (IaaS): Virtualized computing resources like servers, storage, and networking.
Platform as a Service (PaaS): Development platforms that allow users to build, deploy, and manage applications without handling the underlying infrastructure.
Software as a Service (SaaS): Ready-to-use software applications accessed via the internet.
Function as a Service (FaaS) / Serverless computing: Event-driven code execution without managing servers.
Leading Cloud Providers: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and others.

Cloud Fundamentals & Essentials

Cloud Fundamentals & Essentials is an introductory training that covers the basic concepts, deployment models, and service types of cloud computing. It introduces key cloud providers, core services, and foundational security principles. This course equips learners with essential knowledge to navigate and utilize cloud platforms effectively.

AWS Training & Certifications

Amazon Web Services (AWS) is a comprehensive and widely adopted cloud platform offering a broad range of on-demand computing, storage, and networking services. It enables businesses to build, deploy, and scale applications globally with high reliability and security. AWS provides flexible, pay-as-you-go pricing to support diverse workloads and innovation.

AWS Certified Cloud Practitioner
AWS Certified Solutions Architect
AWS Certified Developer
AWS Certified SysOps Administrator
AWS Certified Security Specialty

Microsoft Azure Certifications

Microsoft Azure Certifications:
Microsoft Azure is a cloud computing platform and service created by Microsoft that provides a wide range of solutions, including computing, analytics, storage, and networking. It enables businesses to build, deploy, and manage applications through Microsoft-managed data centers worldwide. Azure supports hybrid cloud environments and offers scalable, secure, and flexible cloud services for various workloads.

Azure Fundamentals (AZ-900)
Azure Administrator (AZ-104)
Azure Solutions Architect (AZ-305)
Azure Security Engineer (AZ-500)

Google Cloud Certifications

Google Cloud Platform (GCP) is a suite of cloud computing services offered by Google that provides infrastructure, platform, and software solutions. It enables businesses to build, deploy, and scale applications using Google’s global data centers and advanced technologies like big data and machine learning. GCP offers flexible, secure, and scalable services to support diverse workloads and innovation.

Associate Cloud Engineer
Professional Cloud Architect
Professional Data Engineer

ServiceNow Trainings

Gain hands-on experience with ServiceNow’s powerful platform, enabling you to streamline IT operations and improve service management workflows.

ServiceNow Fundamentals Understanding the ServiceNow platform and its core applications.

ServiceNow IT Service Management (ITSM)

A comprehensive suite of cloud-based tools designed to manage and automate IT services and support processes. ITSM streamlines incident management, change management, asset tracking, and service requests. It improves IT efficiency, enhances user experience, and aligns IT services with business goals.

ServiceNow Business Continuity Management (BCM)

Helps organizations plan, manage, and automate business continuity and disaster recovery. BCM supports risk assessments, recovery planning, and testing, enabling operational resilience during disruptions through a centralized approach.

ServiceNow IT Operations Management (ITOM)

A suite that enables organizations to monitor, manage, and optimize IT infrastructure. ITOM provides real-time visibility, automates operational tasks, and supports proactive incident resolution via discovery, event management, and service mapping.

ServiceNow Application Development

Involves building custom applications on the ServiceNow platform using low-code/no-code tools, scripting, and the ServiceNow development environment. It allows organizations to create tailored workflows, integrations, and user interfaces to meet unique business needs.

Gen AI Capability for ITSM

Integrates generative AI into ServiceNow ITSM to automate and enhance service delivery. Features include AI-driven chatbots, automated ticket resolution, predictive analytics, and automated knowledge article generation, improving service speed and reducing manual workloads.

Power BI

Power BIis a business analytics service by Microsoft that enables users to visualize data, share insights, and create interactive reports and dashboards. It connects to a wide range of data sources, transforming raw data into meaningful visual stories to support informed decision-making across organizations.

Power BI Fundamentals

Introduction to Power BI interface and components
Connecting to different data sources
Basic data transformation and cleaning using Power Query
Creating simple visualizations and reports
Publishing and sharing dashboards

Advanced Power BI Visualization

Custom visuals and themes
Interactive reports with slicers and filters
Drill-through and cross-filtering techniques
Mobile report design and accessibility

Power BI for Data Analysts and Business Intelligence Professionals

Building complex dashboards
Performance optimization techniques
Advanced analytics integration (R, Python)
Real-world case studies and project-based learning

Artificial intelligence

Artificial Intelligence (AI) is the field of computer science focused on creating systems and machines capable of performing tasks that normally require human intelligence. These tasks include learning, reasoning, problem-solving, understanding natural language, perception, and decision-making. AI technologies power applications such as chatbots, recommendation systems, autonomous vehicles, and advanced data analytics.

Introduction to AI

Overview of AI concepts and history, Types of AI: Narrow AI, General AI, and Super AI, Applications and use cases of AI across industries, Ethical considerations and AI governance.

Machine Learning Fundamentals

Understanding supervised, unsupervised, and reinforcement learning, Data preprocessing and feature engineering, Building and evaluating machine learning models, Common algorithms: regression, classification, clustering.

ChatGPT for the Office

ChatGPT for the Office refers to the use of OpenAI’s generative AI assistant, ChatGPT, to enhance productivity, communication, and workflow automation within a workplace setting. It helps employees draft emails, create reports, summarize documents, automate repetitive tasks, brainstorm ideas, and interact with data—all through natural language conversation. Integrated into tools like Microsoft Office, Slack, and other business platforms, ChatGPT empowers teams to work smarter, save time, and improve decision-making with AI-powered assistance.

Work Smarter with AI (AI-3025)

Work Smarter with AI (AI-3025) is a Microsoft-designed training program aimed at helping professionals leverage Microsoft Copilot, an AI-powered assistant integrated into Microsoft 365 applications. The course focuses on enhancing productivity, creativity, and efficiency by teaching participants how to effectively utilize Copilot’s capabilities across tools like Word, Excel, Outlook, and Teams.

Zero Code AI Solutions

Zero Code AI Solutions are platforms or tools that allow users to build and deploy artificial intelligence applications without writing any code. These solutions use intuitive interfaces, drag-and-drop features, and pre-built models to simplify AI adoption for non-technical users. They accelerate digital transformation by making AI accessible to business teams, analysts, and decision-makers.

Intro to Microsoft Copilot

Introduction to Microsoft Copilot is a foundational training that helps users understand how to use AI-powered assistance integrated within Microsoft 365 applications. It covers how Microsoft Copilot enhances productivity by generating content, summarizing data, automating tasks, and assisting in communication across tools like Word, Excel, Outlook, and Teams. This course equips professionals with the skills to effectively interact with Copilot using natural language prompts for smarter, faster work.

Copilot for Office 365

Copilot for Office 365 is Microsoft’s AI-powered assistant integrated into Microsoft 365 applications such as Word, Excel, Outlook, PowerPoint, and Teams. It helps users work more efficiently by generating content, analyzing data, summarizing emails and meetings, and automating repetitive tasks using natural language commands. Copilot enhances productivity and creativity by enabling users to interact with Office tools through conversational, AI-driven experiences.

DevOps

DevOps is a collaborative approach that combines software development (Dev) and IT operations (Ops) to streamline and automate the software delivery lifecycle. It emphasizes continuous integration, continuous delivery (CI/CD), infrastructure as code, and real-time monitoring to improve quality and speed. DevOps fosters a culture of collaboration, agility, and rapid innovation.

AIOps Foundation

AIOps Foundation is an introductory training program that explores the fundamentals of Artificial Intelligence for IT Operations (AIOps). It covers how AI, machine learning, and big data are used to enhance IT operations by automating event correlation, anomaly detection, and root cause analysis. This course equips IT professionals with the knowledge to adopt AIOps tools and practices for smarter, faster, and more proactive IT service management.

DevOps Foundation

DevOps Foundationis an entry-level training program that introduces the core principles, practices, and cultural aspects of DevOps. It focuses on fostering collaboration between development and operations teams to accelerate software delivery, improve quality, and enhance business value. The course covers key concepts like continuous integration, continuous delivery (CI/CD), automation, and the DevOps toolchain, preparing learners for successful DevOps adoption.

DevOps Leader

DevOps Leader is an advanced training program designed for individuals who drive DevOps transformation within organizations. It focuses on leadership strategies, cultural shifts, organizational change, and measurable outcomes required to implement and sustain DevOps practices. The course equips leaders with the skills to influence teams, foster collaboration, and align DevOps initiatives with business goals for improved performance and agility.

ITSM for DevOps

ITSM for DevOps is a training program that bridges the gap between traditional IT Service Management (ITSM) practices and modern DevOps methodologies. It focuses on integrating change, incident, and release management with DevOps workflows to enable faster, safer, and more collaborative service delivery. The course equips IT and DevOps teams with strategies to align service governance with agile, automated development and operations practices.

GitHub for Developers

Introduction to GitHub for Developers is a beginner-level training that familiarizes developers with GitHub’s platform for version control and collaborative software development. It covers fundamental concepts such as repositories, branching, commits, pull requests, and merging, enabling developers to manage code changes efficiently and work seamlessly in teams. The course also introduces GitHub’s workflow, issue tracking, and basic collaboration features to support modern development practices

Network and Security

Network and Security involves designing, managing, and protecting the infrastructure that connects computers and devices, ensuring data integrity, confidentiality, and availability. It covers technologies like firewalls, VPNs, intrusion detection, and secure protocols to defend against cyber threats. Effective network security safeguards organizational assets and supports reliable communication.

Associated Training Programs

Network Fundamentals

Network Fundamentals covers the basic concepts and components of computer networking, including types of networks, protocols, and hardware devices. It introduces how data is transmitted, routed, and managed across networks. This foundation enables learners to understand and troubleshoot common networking issues.

Network Security Essentials

Network Security Essentials focuses on protecting computer networks from unauthorized access, attacks, and vulnerabilities. It covers key concepts such as firewalls, encryption, virtual private networks (VPNs), and intrusion prevention systems. This training equips learners with the skills to implement and manage core security measures to safeguard network integrity and data privacy.

Advanced Network Security

Advanced Network Security delves deeper into sophisticated techniques and strategies to protect complex network environments from evolving cyber threats. It covers topics like intrusion detection and prevention systems (IDPS), security architecture design, threat intelligence, and incident response. This training prepares professionals to proactively defend networks, analyze attacks, and implement robust security frameworks.

Cybersecurity Awareness

Cybersecurity Awareness training educates employees and users about common cyber threats, safe online behaviors, and best practices to protect organizational data. It covers topics like phishing, password security, social engineering, and recognizing suspicious activities. The goal is to build a security-conscious culture that reduces the risk of breaches caused by human error.

Cloud Network Security

Cloud Network Security focuses on protecting cloud-based infrastructure, services, and data from cyber threats and unauthorized access. It covers security measures specific to cloud environments, such as identity and access management, encryption, firewall configurations, and monitoring in public, private, and hybrid clouds. This training equips learners to secure cloud networks while ensuring compliance and resilience.

Ethical Hacking & Pen Testing

Ethical Hacking and Penetration Testing training teaches how to proactively identify and exploit vulnerabilities in computer systems and networks to strengthen security defenses. It covers methodologies for simulating cyberattacks, using tools to test system weaknesses, and reporting findings responsibly. This course prepares professionals to help organizations detect and fix security gaps before malicious hackers can exploit them.

LUMA

LUMA Training is a hands-on, human-centered design methodology that helps teams innovate by focusing on people’s needs and creative problem-solving. It teaches practical techniques for research, ideation, and prototyping to develop user-friendly solutions. The training emphasizes collaboration, empathy, and iterative design to drive impactful results. LUMA equips individuals and organizations to tackle complex challenges with structured, visual methods. It’s widely used across industries to foster innovation and improve customer experiences.

PROSCI

PROSCI Trainingis a widely recognized program focused on Change Management best practices and methodologies. It teaches how to effectively manage the people side of change to ensure successful adoption and minimize resistance. The training covers the PROSCI ADKAR Model, tools, and techniques for planning and implementing change initiatives. It equips participants to lead organizational change, improve communication, and sustain project benefits. PROSCI is used globally to enhance change management capabilities across industries.

Soft Skills Development Trainings

Soft skills, also known as transferable or employability skills, are vital in today’s job market. These include effective communication, teamwork, problem-solving, emotional intelligence, and adaptability.

AGITSS promotes soft skill development through training labs, group projects, and extracurricular activities, simulating real-life scenarios to enhance social interactions and relationship-building. By focusing on teamwork and customer service interactions, AGITSS helps individuals improve collaboration, career prospects, and personal growth.

Communication and Interpersonal Skills

Interpersonal, communication, and social skills enable us to connect, share information, and build relationships. Communication involves expressing and receiving messages, while interpersonal skills apply these in interactions and social skills focus on building networks in group settings.

Leadership & Management

Leadership aligns people towards shared goals, enabling collaboration and adaptability to change. Management oversees and directs an organization’s operations, strategies, and performance.

Teamwork & Collaboration

Teamwork & Collaboration focus on open communication, shared decision-making, and utilizing diverse perspectives to achieve goals.

Customer & Client Relations

Customer and client relations involve the strategies a company uses to build and maintain positive relationships with them.

Ethics, Compliance & Professionalism

Ethics, Compliance, and Professionalism involve a commitment to moral principles, legal requirements, and maintaining high conduct standards in business operations.

Creative & Critical Thinking

Creative thinking, focused on generating new ideas, and critical thinking, focused on evaluating information logically.

Organizational & Change Readiness

Organisational change-readiness refers to an organisation’s ability to manage and thrive amid change. A change-ready organisation embodies resilience, a learning orientation, and adaptability.

Emotional Intelligence (EQ)

Emotional intelligence is the ability to understand and manage your emotions while recognizing and influencing the emotions of others.Organisational change-readiness refers to an organisation’s ability to manage and thrive amid change. A change-ready organisation embodies resilience, a learning orientation, and adaptability.

Conflict Resolution

Conflict Awareness, Open Communication, Collaboration, Problem-Solving, Inclusive Workplace, Continuous Improvement.

Leadership Development

Leadership development involves improving skills and abilities to effectively steer organizations toward their strategic goals.

Time Management

Time management is strategically allocating time and attention to prioritize tasks, delegate responsibilities, and focus on high-impact activities.

Managing Stress and Avoiding Burnout

Managing Stress and Avoiding Burnout is setting boundaries, prioritizing self-care, and engaging in restorative activities like exercise and relaxation.

POSH (Prevention of Sexual Harassment)

POSH (Prevention of Sexual Harassment) training informs employees about recognizing, preventing, and addressing sexual harassment at work. It covers legal frameworks, company policies, and reporting procedures, enabling employees to identify inappropriate behaviour and seek help effectively.